
The arrival of area manager and general wasteman, Razz Prince, at the store sets everyone on edge. And as if that isn't enough, someone has called Lance boring. The Store Manager attempts to prove to the staff that he's one of the most fun people on the high street. PhoneShop Sutton is also blessed with a visit from the High Street's biggest joker who gets the crew hyped up for a big night out.
Manager Lance's secret weapon, new recruit and graduate Christopher, looks like he's more likely to be a damp squib, so it's up to 'Sales Professionals' Ashley, Jerwayne and Janine to teach him some tricks of the trade, ensure that all threats are neutralised, all enemies defeated, and that every mug punter within five square miles gets locked down to the worst, most expensive mobile phone contract known to mankind.
New Man has got himself a date with a Sutton High Street girly – Jerwayne and Ashley have got some science to drop on Christopher before he can represent PhoneShop in the linking game. Jerwayne has girl issues of his own, namely with owl girl. And Lance has his own flirtation irritation on an electronic tip. Meanwhile, Janine is determined and focussed on the business: time to present her 40 weeks worth of work dossier.